How to pack a parcel for bike delivery
A Rylod parcel travels on a two-wheeler, so pack it closed, firm and easy to carry. An e-bike or cycle takes up to 15 kg, a bike or scooter up to 20 kg. Choose the right contents when you book, so the Ranger knows what they are carrying.
The basics
- Close it fully. Tape boxes and bags shut so nothing can fall out.
- Keep it to a size one person can carry on a two-wheeler. If it does not fit safely, book a goods vehicle.
- Check the weight: up to 15 kg by e-bike or cycle, up to 20 kg by bike or scooter.
By type
- Documents: put them in a plastic folder or a zip bag inside the envelope, so rain cannot reach them.
- Food: sealed, leak-proof containers with lids that lock. Put anything with liquid in a second bag.
- Fragile items: wrap each piece, fill the gaps in a firm box, and choose Fragile items when you book.
- Electronics: the original box if you have it, or bubble wrap in a firm box.
- Medicine: keep it in its strip or bottle, in a closed bag.
What not to pack
Some things are not allowed at all, like explosives and fireworks, flammable liquids, live animals, and cash, jewellery and valuables. The guide below has the full list.
Common questions
How heavy can a parcel be?
Up to 15 kg by e-bike or cycle, and up to 20 kg by bike or scooter. For heavier things, book a goods vehicle.
What if my parcel is too big for a two-wheeler?
Book a goods vehicle under Goods in the app instead. A goods auto or a small truck takes bigger and heavier loads.
How do I send something fragile?
Wrap it well, use a firm box, and choose Fragile items as the contents when you book, so the Ranger knows.
Scan to downloadthe free Rylod appon your phone
Booking is in the app only. Android now; the iPhone app is not available yet.